Welcome to ‘Elegant Crafts India’ website. By using this website, you agree to be bound by the Terms and Conditions set out below. If you do not agree to these Terms and Conditions in their entirety, please leave this website. These terms and conditions will apply to all orders delivered and are in addition to the general terms and conditions which together govern your contract with us for the sale of the products. If there is a conflict between the terms mentioned below, the terms contained in this T & C will alone prevail for the usage of the site.

Right to Change

Elegant Crafts India reserves the sole right to update or modify these Terms & Conditions at any time without prior notice. For this reason, we encourage you to review them at the time of every purchase from our website.

Online Shopping

Elegant Crafts India will take all reasonable care to ensure that all details, prices, photographic representations, and descriptions of products appearing on the website are correct when the relevant information was entered into the system. We have made every effort to display as accurately as possible the appearances, colors, textures, dimensions, weight or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment. Therefore, we are unable to guarantee that the product images, dimensions, and weight accurately represent the actual merchandise. Please refer to our Returns Policy if you are unhappy with your purchase. We will not be liable if, for any reason, the Elegant Crafts India website is unavailable at any time or for any period. We may restrict access to some parts or the entire Elegant Crafts India website from time to time.

Member Account, Password and Security

Registering and using the Elegant Crafts India website may involve setting up an account and giving a password. You are fully responsible for maintaining the confidentiality of your account and the password and all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your account or password and any breach of security or misuse or suspected breach of security or misuse of the service. Ensure that you exit from your account at the end of each session if you use a shared computer. Elegant Crafts India cannot and will not be liable for any loss or damage arising from your failure to comply with this Clause.


Any grievances you have by way of using the website can be addressed to the ‘Customer Care’ by way of email or Whatsapp. The ‘Customer Care’ shall thereafter consider the same and respond within a month of the date of such complaint/ grievance.


We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect. We will not be responsible for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control. If you breach these Terms and Conditions and take no action, we will still be entitled to use our rights and remedies in other situations where you are in breach. Elegant Crafts India reserves the right to amend, remove or vary the Services and/or any page of this Website at any time and without notice.